Wednesday, September 29, 2010

Drama

On Wednesday the 29th September, I received a surprising call when I was in class / editing suite at Building 12 level 2. It was from a guy by the name of Steven (Got his name wrongly at first, thought his name is Steve). Apparently, he is from the School of Media and Communication and he is calling me to ensure my existence and clear up some issues. And the main reason he called was because our dearly significant documentary subject, Caroline, called the School of Media and Communication to express her 'concerns on our professionalism'. Obviously Steve did not know that me and my group mates exist in RMIT because he is from a different faculty so he promised Caroline that he would trace me down and see what he can do.

So I told him what course I am doing, who is my tutor, who is my lecturer et cetera and Steven said he will inform Caroline about it. Initially I thought it was a small matter as it is pretty normal for her to freak out or have doubts on us. But when I think of what we did over the past few weeks, I freaked out because I thought that she might have read our blogs or worse, our mind! (since she's so good in telepathic, who knows what she is capable of doing)

After telling my group mates about the phone call, I immediately went to Robin and told him about this. He told us that this kind of issues often happen but it won't be a huge problem. Robin informed Paul about it so he can liaise with Steven. I gave Paul the number and then he called Steven.

When Paul came back after the phone call, he told us about this 'ultimately interesting' suggestions and comments given by Caroline as he called Caroline after talking to Steven. Caroline said that she is worried about us not being able to go into the media industry professionally because of the location and parking issues; she also mentioned about us not providing her a release form to sign (which we did); and about me texting and emailing her instead of calling. And she calls it generation gap, which is quite true. What she does not know is, I am very nervous about talking to her on the phone and I always can not hear her clearly as her line is always unstable! I hate to ask her to repeat her lines because I know that irritates her a lot (speaking from experience). Thus, instead of irritating her and missing out her lines, I chose to text and email her because that makes things clearer.

The only statement of the entire complain or 'expressing concern' that lifted my mood up a little was that she said she actually quite like all of us.

So I followed what Robin taught me and called Caroline to clear up everything. (and I actually wrote a script, with Esther and Azwin before I made the call!) She sounded alright and she said she will be there on Friday for our shoot.

I certainly have learned my lesson on that day - always check other people's communication preference, especially for someone as different as Caroline.

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